Nothing's in my cart
-
System requirements
-
Headset and headphones
-
Headset
- About the VIVE Cosmos headset
- Putting on the VIVE Cosmos headset
- Can I wear prescription glasses while using the headset?
- Adjusting the IPD on the headset
- Flipping up the visor
- Connecting a USB device to VIVE Cosmos
- Removing or reattaching the face cushions
- Removing the front and back pads
- Reattaching the front and back pads to the headset
- Reattaching the headset cable strip to the back pad
- Detaching the top strap from the headset band
- Attaching the top strap to the headset band
- Replacing the front cover
- What does the status light on the headset mean?
-
Headphones
-
Product care and maintenance
-
-
Link box
-
Converter
-
Controllers
-
Play area
- What is the play area?
- Planning your play area
- Choosing the play area
- Setting up VIVE Cosmos for the first time
- Setting up the play area
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Does VIVE Cosmos store my room or environment image?
- Can stationary experiences work at room scale?
- How do I fix download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
- Why are the headset and controllers not tracked properly?
-
VIVE Reality System
-
Settings
- Disabling Volume limit
- Capturing screenshots in VR
- Seeing real surroundings
- Enabling motion compensation
- What is motion compensation?
- Updating the firmware
- Troubleshooting VIVE Cosmos
- Joining the VIVE Cosmos beta program
- Setting the power supply frequency
- What do the error codes and messages mean? What can I do?
Troubleshooting VIVE Cosmos
If you feel that
VIVE Cosmos is not running smoothly or if you encounter problems while using it, try the tools in
VIVE Console to fix them.
- From your computer, open the VIVE Console app.
- Click , and then select Settings > Troubleshooting.
-
Depending on the problem, do one of the following:
- Clear the environment information if you have tracking issues while using the headset.
- Reset headset and settings if there is a persistent problem that cannot be solved.
Tip: You can also report an issue or send feedback by clicking
Report.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.