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Getting started
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Headset and link box
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Headset
- About the VIVE Pro 2 headset
- Putting on the VIVE Pro 2 headset
- Adjusting the IPD on the headset
- Can I wear my prescription glasses while using VIVE Pro 2?
- Adjusting the lens distance on the headset
- Replacing the face cushion
- Connecting a USB device to the VIVE Pro 2 headset
- Removing the headset earphones
- Installing your own headphones
- Reinstalling the headset earphones
- Reattaching the head pad on the headset strap
- Updating the headset firmware
- What does the status light on the headset mean?
- What is the dual camera used for?
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VIVE Link Box (2.0)
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Product care and repair
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Common solutions
- How do I fix issues such as the display turning black or showing static?
- What can I do to troubleshoot the headset?
- What can I do when the status light on the headset indicates an error?
- What should I do if the headset is not tracked?
- My headset display is blurry. What should I do?
- What can I do to resolve the "headset not found" error?
- My headset can't be detected due to a USB port issue. What should I do?
- After upgrading to Windows 10, VIVE shows as the computer's main monitor. What should I do?
- I'm experiencing skipped frames. What could I do?
- I'm seeing drifting motion or floating objects in VR. What could I do?
- There's no audio when I use my USB Type-C headphones.
- Is there a way to also hear from the computer what's in VR?
- What can I do if the headset's dual camera won't turn on?
- What should I do if there's cracking noise from the headset earphones?
- What can I do if the headset connection status is unstable?
- While the headset is connected, my PC beeps when rebooting.
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Base stations
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Base Station 2.0
- About SteamVR Base Station 2.0
- Installing SteamVR Base Station 2.0
- Tips for setting up SteamVR Base Station 2.0
- How many SteamVR Base Stations 2.0 can I use in a single setup?
- What things should I consider when installing more than two SteamVR Base Stations 2.0?
- Setting up additional base stations
- What are the minimum and maximum play area when using more than two SteamVR Base Stations 2.0?
- My available space has an irregular shape. Can I still set up more than two SteamVR Base Stations 2.0?
- Can I use an odd number of SteamVR Base Stations 2.0?
- Configuring the base station channels
- How can I check which base stations are currently in use?
- Using the mounting kit to install SteamVR Base Station 2.0
- Cleaning the base stations
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Base Station 1.0
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Base Station 1.0 and 2.0 FAQs
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Controllers
- About VIVE Controllers (2018)
- Charging the controllers
- Turning the controllers on or off
- Pairing the controllers with the headset
- Attaching the lanyards to the controllers
- Updating controller firmware
- What does the status light on the controllers mean?
- What should I do if a controller is not tracked?
- How do I know which controller is not tracked?
- What can I do if the controller trackpad is oversensitive?
- What should I do if my controller won't turn on?
- The controller automatically turns off. What should I do?
- How do I recover my controller after an interrupted update?
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Play area
- What is the play area?
- Choosing the play area
- Planning your play area
- Setting up a standing-only play area
- Setting up a room-scale play area
- Verifying your setup
- After setting up, how do I turn the VIVE system on?
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Can seated/standing-only experiences work at room scale?
- How do I fix download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
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Settings
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Audio settings
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System Dashboard settings
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SteamVR
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Configuring the base station channels
If you're using more than two
SteamVR Base Stations 2.0 in your play area, you can change the channel of the additional base stations.
Important: In the
SteamVR app, make sure
Enable Bluetooth in
> Devices > Bluetooth Settings is selected.
![](/media/filer_public/support_zip_img/eu/www/vive-pro2/guid-3bc52243-780c-40be-b64d-c2645c60eda1-web.png)
- From your computer, open the SteamVR app.
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Click
, and then select Devices > Base Station Settings.
- Under Base Station 2.0, click Configure Base Station Channels. SteamVR will scan for base stations in the play area. Once complete, you'll see a list of base stations. If you have base stations that have not been detected, click Scan For More.
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To change its channel, click on a base station link. Select an unused channel, and then click
Apply.
Tip: You can also click Automatic Configuration to let SteamVR set the channels.
If you're prompted that there is a channel conflict, click Continue to resolve the error.
- When you're finished making the changes, click Done.
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