-
System requirements
-
Headset and link box
-
Headset
- About the VIVE Pro HMD
- Putting on the VIVE Pro HMD
- Adjusting the IPD on the headset
- Can I wear my prescription glasses while using VIVE Pro?
- Adjusting the lens distance on the headset
- Replacing the face cushion
- Connecting a USB device to the VIVE Pro HMD
- Removing the headset earphones
- Replacing the headset earphones
- Reattaching the head pad on the headset strap
- Updating the headset firmware
- What does the status light on the headset mean?
- What is the dual camera used for?
-
Link box
-
Product care and repair
-
Common solutions
- What can I do to troubleshoot the headset?
- What can I do when the status light on the headset indicates an error?
- What should I do if the headset is not tracked?
- My headset display is blurry. What should I do?
- What can I do to resolve the "headset not found" error?
- My headset can't be detected due to a USB port issue. What should I do?
- After upgrading to Windows 10, VIVE shows as the computer's main monitor. What should I do?
- I'm experiencing skipped frames. What could I do?
- I'm seeing drifting motion or floating objects in VR. What could I do?
- Can I use the USB Type-C earphones that came with my HTC phone?
- Is there a way to also hear from the computer what's in VR?
- What can I do if the headset's dual camera won't turn on?
- What should I do if there's cracking noise from the headset earphones?
- What can I do if the headset connection status is unstable?
- The headset display suddenly turns blank. What can I do?
- How do I install the driver updates for the VIVE Pro dual camera on Windows 7?
-
-
Base stations
- About the VIVE base stations
- Installing the base stations
- Tips for setting up the base stations
- Using the mounting kit
- Updating base station firmware via cable connection
- Updating base station firmware via Bluetooth
- What does the status light on the base stations mean?
- What should I do if any of the base stations is not detected?
- Can I use the older version of the base stations together with SteamVR Base Station 2.0?
- Which VIVE hardware is compatible with my base stations?
- Do I need to use the sync cable?
- Are the base stations covered by warranty if accidentally damaged?
- When VIVE Pro is in use, my TV remote isn't working. What can I do?
-
Controllers
- About the VIVE controllers
- Charging the controllers
- Turning the controllers on or off
- Pairing the controllers with the headset
- Attaching the lanyards to the controllers
- Updating controller firmware
- What does the status light on the controllers mean?
- What should I do if any of the controllers is not tracked?
- How do I know which of the controllers is not being tracked?
- What can I do if the controller's trackpad is oversensitive?
- What should I do if my controller won't turn on?
- The controller automatically turns off. What should I do?
- My controller won't turn on after I accidentally unplugged it during firmware update. What should I do?
-
Play area
- What is the play area?
- Planning your play area
- Choosing the play area
- Setting up VIVE Pro HMD for the first time
- Setting up a standing-only play area
- Setting up a room-scale play area
- Resetting the play area
- Verifying your setup
- After setting up, how do I turn the VIVE system on?
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Will VR apps that are for limited spaces or stationary experiences only work with a room-scale setup?
- How do I resolve download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
-
Settings
-
Audio settings
-
System Dashboard settings
-
Using the mounting kit
For best results, install the base stations using a mounting kit. If you previously bought first-generation
VIVE hardware, the mounting kit is provided as an in-box item. Otherwise, you can separately purchase a similar mounting kit from a third-party supplier.
Note: You will need a screwdriver or drill to install the mounts. Ask a professional for help when using power tools.
-
Mark where you want to install each of the mounts on your wall, and then screw the mounts in.
When mounting on concrete or drywall, first drill ¼ inch holes and insert anchors before screwing mounts in.
- Rotate the base station to screw it onto the threaded ball joint. Do not screw the base station all the way in, only enough to be stable and oriented correctly.
-
Tighten the wingnut to the base station to secure it in place.
- To adjust the angle of the base station, loosen the clamping ring while carefully holding the base station to prevent it from falling.
-
Tilt the base station toward the play area.
Make sure it has an unobstructed view of the other base station. Each base station has a 120-degree field of view. They should be angled down between 30 and 45 degrees.
To fix the angle of the base station, tighten the clamping ring back in.
-
Attach the power cable to each base station.
Related How-tos
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.