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Getting started
- VIVE Focus 3 features
- What's inside the box?
- About the VIVE Focus 3 headset
- Charging the headset
- Putting on the headset
- Wearing the headset with glasses
- About the VIVE Focus 3 controllers
- Charging the controllers
- Setting up VIVE Focus 3 for individuals, teams, and small businesses
- Inserting a storage card
- Setting up your headset for business and enterprise
- Adjusting the IPD on the headset
- Setting up your play area
- Pairing controllers
- Signing in with your HTC account
- Launching and closing apps
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Getting the most out of your headset
- Getting titles from VIVE Business AppStore
- Downloading and installing VR titles on the headset
- Switching between recent apps
- Hand tracking
- Setting up multiple play areas
- Taking screenshots and screen recordings
- Transferring screenshots and screen recordings to your computer
- Copying files between the headset and external storage
- Casting the headset to a web browser
- Casting your screen
- Installing APK files on the headset
- Cleaning and disinfecting VIVE Focus 3
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Settings
- Setting a device passcode
- Connecting to a Wi-Fi network
- Adding a VPN
- Adjusting the power frequency
- Choosing a display mode
- Adjusting audio settings
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Installing system and firmware updates
- Uninstalling apps
- Changing app permissions
- Connecting to the internet through USB tethering
- Resetting VIVE Focus 3 (factory reset)
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Using VIVE Manager
- What is VIVE Manager?
- What phones does VIVE Manager support, and how do I get the app?
- What languages does VIVE Manager support?
- Pairing VIVE Manager with a new headset
- Casting the headset to your phone
- How do I install system updates from VIVE Manager?
- How do I uninstall VIVE Manager from my Android phone?
- How do I uninstall VIVE Manager from my iPhone?
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Mobile Device Management (MDM)
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Microsoft Intune
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VMware
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Troubleshooting
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Solutions and FAQs
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General
- In what regions can Wi-Fi 6E be used?
- How do I report an issue from my headset?
- How do I try out beta features on VIVE Focus 3?
- Where can I find the headset serial number?
- How can I prevent blurriness or dizziness?
- How do I prepare the headset before returning it for repair?
- How do I reassemble the headset after repair?
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Hardware
- What does the headset button do?
- What do the LEDs on the battery mean?
- What do the controller buttons do?
- What does the LED on the front side of the headset indicate?
- What does the LED on the controllers mean?
- How do I check the power level of my controllers?
- What should I do if I can't see my controllers in VR?
- What do I do if my content crashes?
- What do I do if my headset isn't responding?
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Play area
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Setting up the headset for Microsoft Intune
After you apply the device enrollment token and factory reset the headset, you can set up the device for
Microsoft Intune.
Note:
After the headset restarts, it will automatically connect to the same Wi-Fi network that the device enrollment token is configured for. If the same Wi-Fi network isn't available, you won't be able to set up the headset.
- Wait for a while until the config is downloaded to the device. After the config is downloaded, a Microsoft Intune dialog box will appear.
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Proceed with device setup. What you do next will depend on the enrollment profile you selected when creating the device enrollment token.
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If you're using a user-associated device, you'll need to sign in and register your device first.
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If you're using a userless device, you can proceed directly to device setup. Just select Start.
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Tip:
If the headset restarts during setup or setup is interrupted for some other reason, you can resume setup from the Library. First, go to
My apps, select the filter button , and then select
2D apps.
![](/media/filer_public/support_zip_img/mea-en/www/focus3/guid-3b094a14-6621-45a5-bde5-bcacc993a179-web.jpg)
Select Microsoft Intune to resume device setup.
![](/media/filer_public/support_zip_img/mea-en/www/focus3/guid-1ff88334-6416-42da-9dd8-a09e0b3752d0-web.jpg)
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