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Overview
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Getting started
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Assembly
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- Why won't the headset turn on?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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Setting up parental controls
Use parental controls to monitor and manage the time your child spends in using the headset.
Important: To use the parental controls feature, you need the following:
- System version: 1.0.999.350 (FOTA 4) or later
- VIVE Manager: 2.0.23 (Android) or 2.2.23 (iOS) or later
Here's how to set up and turn on parental controls:
- Launch VIVE Manager on your phone.
- Tap the Devices tab.
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Tap
Parental controls, and then set the following:
Option Description App restrictions Choose the apps your child can access. Usage restrictions Set when and how long your child can use the headset. Set Break reminders so your child is reminded to take a break after a certain time has passed.
Parental controls passcode Set a passcode for turning off parental controls. -
Tap
Turn on parental controls > Turn on.
Tip: You can also turn parental controls on and off from the headset. Press and hold the headset button to open the Power menu and then choose to turn parental controls on or off. To turn off parental controls, you'll need to enter the passcode.
VIVE Manager displays the
Screen time report screen that shows your child's daily usage. To adjust settings or turn off parental controls, tap
Turn off parental controls.
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