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Getting started
- VIVE Focus 3 features
- What's inside the box?
- About the VIVE Focus 3 headset
- Charging the headset
- Putting on the headset
- Wearing the headset with glasses
- About the VIVE Focus 3 controllers
- Charging the controllers
- Setting up VIVE Focus 3 for individuals, teams, and small businesses
- Inserting a storage card
- Setting up your headset for business and enterprise
- Adjusting the IPD on the headset
- Setting up your play area
- Pairing controllers
- Signing in with your HTC account
- Launching and closing apps
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Getting the most out of your headset
- Getting titles from VIVE Business AppStore
- Downloading and installing VR titles on the headset
- Switching between recent apps
- Hand tracking
- Setting up multiple play areas
- Taking screenshots and screen recordings
- Transferring screenshots and screen recordings to your computer
- Copying files between the headset and external storage
- Casting the headset to a web browser
- Casting your screen
- Installing APK files on the headset
- Cleaning and disinfecting VIVE Focus 3
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Settings
- Setting a device passcode
- Connecting to a Wi-Fi network
- Adding a VPN
- Adjusting the power frequency
- Choosing a display mode
- Adjusting audio settings
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Installing system and firmware updates
- Uninstalling apps
- Changing app permissions
- Connecting to the internet through USB tethering
- Resetting VIVE Focus 3 (factory reset)
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Using VIVE Manager
- What is VIVE Manager?
- What phones does VIVE Manager support, and how do I get the app?
- What languages does VIVE Manager support?
- Pairing VIVE Manager with a new headset
- Casting the headset to your phone
- How do I install system updates from VIVE Manager?
- How do I uninstall VIVE Manager from my Android phone?
- How do I uninstall VIVE Manager from my iPhone?
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Mobile Device Management (MDM)
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Microsoft Intune
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VMware
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Troubleshooting
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Solutions and FAQs
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General
- In what regions can Wi-Fi 6E be used?
- How do I report an issue from my headset?
- How do I try out beta features on VIVE Focus 3?
- Where can I find the headset serial number?
- How can I prevent blurriness or dizziness?
- How do I prepare the headset before returning it for repair?
- How do I reassemble the headset after repair?
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Hardware
- What does the headset button do?
- What do the LEDs on the battery mean?
- What do the controller buttons do?
- What does the LED on the front side of the headset indicate?
- What does the LED on the controllers mean?
- How do I check the power level of my controllers?
- What should I do if I can't see my controllers in VR?
- What do I do if my content crashes?
- What do I do if my headset isn't responding?
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Play area
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Enrolling the headset using the device enrollment token
There are two ways you can enroll your headset in
Microsoft Intune using the device enrollment token.
- Upload the token directly to the headset
- Use the token to create a batch configuration package that you can upload to the headset
Uploading the token directly to the headset
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Rename the device enrollment token from "QRCodeContent.json" to "DeviceConfiguration.json".
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Copy the renamed JSON file to the root folder of the microSD card inserted in the headset.
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Factory reset the device. See Resetting VIVE Focus 3 (factory reset).
The device enrollment token will be applied automatically after the headset restarts. Now you can set up the headset for Microsoft Intune. For details, see Setting up the headset for Microsoft Intune.
Uploading a Mobile Device Management (MDM) solution
Note:
The steps below that describe how to upload an MDM solution using VIVE Business+ can be found in the VIVE Business+ User Guide. See Uploading a Mobile Device Management (MDM) solution.
- In VIVE Business+, click Manage files > Management solution.
- Click Add and select Microsoft Intune.
- Under Upload MDM files, click Browse and upload the Microsoft agent APK file associated with the device enrollment token JSON file. You can download the APK file from the URL provided in the JSON file under "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION".
- Under Credentials configuration file (.json), click Browse and upload the device enrollment token JSON file.
- Click Add.
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Create a group with Assign manager solution selected and have your headset assigned.
- Create a group. See Creating groups.
- Select Assign manager solution on the Manage devices screen.
- Add your device to the group. See Adding devices to a group.
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