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Overview
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Getting started
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Assembly
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- Why won't the headset turn on?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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Installing tracker accessories on VIVE XR Elite
You can install and use the following tracker accessories on
VIVE XR Elite.
VIVE Full Face Tracker
VIVE Full Face Tracker brings eye and facial tracking to VIVE XR Elite with auto-IPD, which automatically adjusts the lens distance, and an easy-to-clean face gasket and gasket spacers.
To install VIVE Full Face Tracker, go to Settings, select Inputs > VIVE Full Face Tracker, and follow the onscreen instructions. You can also see the VIVE Full Face Tracker User Guide for complete details.
![](/media/filer_public/support_zip_img/uk/www/vive-xr/guid-bb7a8db2-11af-40d7-bf01-8a7340f7ea8f-web.jpg)
Tip: You can purchase
VIVE Full Face Tracker at the following link:
https://business.vive.com/accessory/
VIVE Ultimate Tracker
VIVE Ultimate Tracker is a motion tracker for tracking objects and full-body movements.
VIVE Ultimate Tracker requires the VIVE Wireless Dongle to be attached to your VIVE XR Elite. You can use the VIVE Wireless Dongle to connect up to 5 trackers and bring real-world movements into virtual or mixed reality.
To set up VIVE Ultimate Tracker, go to Settings select Inputs > Motion trackers > Pair, and pair your trackers one at a time.
![](/media/filer_public/support_zip_img/uk/www/vive-xr/guid-da4e4540-9b1f-4f56-a140-cd30c0fad2a1-web.jpg)
For details, see the VIVE Ultimate Tracker User Guide.
Tip: You can purchase
VIVE Ultimate Tracker at the following links:
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