VMware AirWatch

Setting up VMware AirWatch agent and enrolling VIVE XR Elite using a QR code

You can create and use a QR code to automatically set up Wi‍-Fi, install the VMware AirWatch agent from a specified URL, and enroll VIVE XR Elite.

Important:

If the headset is currently enrolled or was enrolled to an MDM solution before, perform a factory reset first. Then set up the headset. See Resetting your headset (factory reset) and Setting up your headset for the first time.
To enroll headsets using the QR code for the configuration outlined in this topic, make sure your headsets have been updated to software version 1.0.999.472 (FOTA 6) or later.

Open Workspace ONE UEM, then go to Devices > Lifecycle > Staging > List View.
Click CONFIGURE ENROLLMENT. The Enrollment Configuration Wizard will appear.
Under Platform, click Android.
Under Enrollment, click QR Code, then click Configure at the bottom of the screen.
On the Wi-Fi screen, configure Wi‍-Fi based on the user's network environment, then click Next.
On the Hub screen, select the version of Workspace ONE Intelligent Hub you want to use, then click Next.
On the Enrollment Details screen, adjust the settings according to the user's preferences, then click Next.
On the Summary screen, choose whether to download the PDF to your computer or open it directly. If you download it, open it right away, then put on your headset.
From Home, select Settings > Advanced > MDM setup > QR code.
Use the onscreen QR code scanner to scan the QR code displayed on your computer screen.
The MDM Setup window will appear. The VMware AirWatch agent will then automatically enroll the headset. When enrollment is complete, follow the onscreen instructions to finish setting up the headset.

Use a Mobile Device Management (MDM) solution to enroll and set up VIVE XR Elite in VMware AirWatch. Here's how.

Important:

If the headset is currently enrolled or was enrolled to an MDM solution before, perform a factory reset first. Then set up the headset. See Resetting your headset (factory reset) and Setting up your headset for the first time.
To enroll headsets using the QR code for the configuration outlined in this topic, make sure your headsets have been updated to software version 1.0.999.472 (FOTA 6) or later.

Note:

The steps below that describe how to upload an MDM solution using VIVE Business+ can be found in the VIVE Business+ User Guide. See Uploading a Mobile Device Management (MDM) solution.

In VIVE Business+, click Manage files > Management solution.
Click Add and select VMware AirWatch.
Upload the following files:
- AirWatchAgent.apk: APK file of the VMware AirWatch agent.
- credentials.bin: Login credentials file. For details on how to retrieve a credentials file, see Stage Devices With the Enrollment Configuration Wizard.
- enroll_script.sh: Script for enrolling VIVE XR Elite in the VMware AirWatch agent. You can download the script from https://dl4.htc.com/Web_materials/Manual/Vive_Focus3/enroll_script.sh.
Click Add.
Create a group with Assign manager solution selected and have your headset assigned.
1. Create a group. See Creating groups.
2. Select Assign manager solution on the Manage devices screen.
3. Add your device to the group. See Adding devices to a group.
Wait for a while until the config is downloaded.
A VMware AirWatch dialog box will appear and automatically run the installation.
When the installation is complete, you'll see the enrollment details.

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