Please Select Your Location
Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Ireland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
المملكة العربية السعودية (Arabic)
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
Please Select Your Location
België
Česká republika
Denmark
Iceland
Ireland
Italia
Latvija
Lietuva
Lëtzebuerg
Malta
Nederland
Norge
Polska
Portugal
España
Suisse
Suomi
Sverige

What do I do if IPD adjustment doesn't complete and I can't continue setup?

If IPD adjustment doesn't complete and you can't continue VIVE Full Face Tracker setup, remove VIVE Full Face Tracker and reattach it to the headset. This will restart the setup process and walk you through IPD adjustment and eye tracker calibration again.

For details on how to remove and reattach the tracker, see Removing VIVE Full Face Tracker from VIVE XR Elite and Attaching VIVE Full Face Tracker to VIVE XR Elite.

Submit
Thank you! Your feedback helps others to see the most helpful information.

Replacement Parts

Authentic VIVE Replacement Parts

Buy Now at iFixit
*iFixit is an official partner of HTC and an authorized authentic parts seller. HTC makes no claims regarding any statements on external websites. Any self-directed repairs should only be used for devices that are out of warranty as repair damage may impact your standard warranty. Please consult customer care if you need more information or assistance with repairing your device.