Updating the VIVE Ultimate Tracker firmware via the VIVE Hub

Use VIVE Hub to update the firmware of your VIVE Ultimate Tracker to keep it up to date. Here's how.

Note: If you're using a VIVE headset, you can also update the tracker's firmware through the headset. See Updating the VIVE Ultimate Tracker firmware.

Important: Before updating the VIVE Ultimate Tracker firmware, make sure:

The VIVE Ultimate Tracker service in VIVE Hub is installed on your computer. See About VIVE Hub services.
The trackers that you want to update have been paired with the VIVE Wireless Dongle. See Pairing the VIVE Ultimate Tracker with the VIVE Wireless Dongle

Connect the VIVE Wireless Dongle to your computer. See Connecting the VIVE Wireless Dongle to your computer.
On your computer, launch VIVE Hub.
Open the VIVE Hub settings by clicking > Settings.
On the left panel, click About.
On the VIVE Ultimate Trackers tab, click Update next to Update tracker firmware.
Press the power button on each tracker to turn it on. Your trackers will appear on the Update tracker firmware window.
Under Status, look for Update available - Press button to update next to a tracker, and then click . The tracker's status LED will start flashing green.
Pick up the tracker whose LED is flashing green and connect it to your computer using a USB Type-C cable.
Click to update the tracker's firmware. Wait for the update to finish, and then disconnect the tracker from the computer.
Repeat steps 7 to 9 to update the firmware of your other trackers.
Note: You can only update one tracker at a time.

Was this helpful? Yes No

Submit

Thank you! Your feedback helps others to see the most helpful information.