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Overview
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Getting started
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Assembly
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- Why won't the headset turn on?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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Installing tracker accessories on VIVE XR Elite
VIVE Full Face Tracker
VIVE Full Face Tracker brings eye and facial tracking to VIVE XR Elite with auto-IPD, which automatically adjusts the lens distance, and an easy-to-clean face gasket and gasket spacers.
To install VIVE Full Face Tracker, go to Settings, select Inputs > VIVE Full Face Tracker, and follow the onscreen instructions. You can also see the VIVE Full Face Tracker User Guide for complete details.
![](/media/filer_public/support_zip_img/mea-en/www/vive-xr/guid-bb7a8db2-11af-40d7-bf01-8a7340f7ea8f-web.jpg)
VIVE Ultimate Tracker
VIVE Ultimate Tracker is a motion tracker for tracking objects and full-body movements.
VIVE Ultimate Tracker requires the VIVE Wireless Dongle to be attached to your VIVE XR Elite. You can use the VIVE Wireless Dongle to connect up to 5 trackers and bring real-world movements into virtual or mixed reality.
To set up VIVE Ultimate Tracker, go to Settings select Inputs > Motion trackers > Pair, and pair your trackers one at a time.
![](/media/filer_public/support_zip_img/mea-en/www/vive-xr/guid-da4e4540-9b1f-4f56-a140-cd30c0fad2a1-web.jpg)
For details, see the VIVE Ultimate Tracker User Guide.