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Overview
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Getting started
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Assembly
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- Why won't the headset turn on?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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About the headset and battery cradle
Familiarize yourself with the components of the headset and battery cradle before use.
Outside and front views
![](/media/filer_public/support_zip_img/sea/www/vive-xr/guid-1f125bbd-ccfd-46bb-b59d-4b846bb59347-web.png)
1. Headset button 2. Vent 3. Microphone 4. Status LED (see Headset LED) |
5. Depth sensor 6. Volume control 7. Face cushion 8. Speakers |
Note: Don't cover the vent (item #2) or insert objects into it, which may block airflow and cause the headset to overheat.
Inside and bottom views
![](/media/filer_public/support_zip_img/sea/www/vive-xr/guid-708d7966-7ac5-417f-aa63-8e99bc914458-web.png)
1. Removable temples 2. Cable notch 3. Extended USB Type-C power port 4. Speakers 5. USB Type-C accessory port |
6. IPD slider 7. Microphone 8. Proximity sensor 9. Diopter dials |
Note: The inner-right
USB Type-C port (item #5) only supports connections to the dedicated tracker accessory. PC and storage device connections are not supported.
Headset cameras
![](/media/filer_public/support_zip_img/sea/www/vive-xr/guid-77728f7b-a810-425f-83ed-efbb977a6bf1-web.png)
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VIVE Battery Cradle for XR Series
![](/media/filer_public/support_zip_img/sea/www/vive-xr/guid-dbfbd20b-6c06-418e-9ee5-80f66a014113-web.png)
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Note: The
USB Type-C port on the battery cradle can be used for PC and external storage device connections.
Related How-tos
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Related How-tos
- Battery cradle
- Head strap
- Putting on the headset
- Using the headset without the battery cradle
- Setting up your headset for the first time
- Connecting the headset to your computer
- Connecting an external storage device to the headset
- Where can I find the headset serial number?
- How do I check the battery level of the headset and controllers?
- Can I connect a wired USB-C audio device to the headset?