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DisplayPort (VIVE Focus Vision only)

Error code Issue Steps to resolve issue
331 No supported GPU found

Make sure your computer's GPU supports DSC (Display Stream Compression) and has at least 6 GB of VRAM.

Check Requirements if your computer's GPU meets the requirements to support DisplayPort mode.

332 No DisplayPort connection found
  1. Make sure the DisplayPort cable from the converter is connected to the DisplayPort port on your computer's GPU.
  2. If the problem persists, disconnect the VIVE Wired Streaming Kit from the headset and computer and unplug the VIVE Wired Streaming Cable from the converter. Then reconnect the headset to the computer. See Connecting VIVE Focus Vision to your computer using the VIVE Wired Streaming Kit.
  3. If the problem persists, restart the headset.

For more solutions, see Why is it still USB streaming even when I've connected VIVE Focus Vision to a DisplayPort port on my computer?.

333 GPU driver for DP mode is outdated The NVIDIA GPU driver is too old. We recommend updating the driver to version 560.94 or later.
334 DP mode could not be enabled Try the following:
  • Connect the converter to another DisplayPort port on your computer.
  • Restart your computer.
335 Headset could not be detected via DP
  1. Disconnect the L-connector of the VIVE Wired Streaming Cable from VIVE Focus Vision.
  2. Reconnect the cable to the headset.
  3. Restart the headset.
  4. Restart VIVE Hub.
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