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What should I do if I'm having problems connecting VIVE XR Elite with VIVE Ultimate Tracker?

If you're having connectivity problems, it may be because there is no clear line of sight between the VIVE Wireless Dongle attached to the headset and the tracker. Try repositioning the dongle on the headset by using the USB extension cable and cable fastener that come in the box.
  1. Turn the adjustment dial counterclockwise to extend the battery cradle.
  2. Thread the USB extension cable through the cable fastener.
  3. Position the cable fastener on top of where the extended USB Type-C power port of the headset and extended USB Type-C cable of the battery cradle connect.
  4. Secure the cable by wrapping the hook-and-loop tape around the cable and headset temple.
  5. Connect the L connector of the USB extension cable to the USB port on the battery cradle.
  6. Connect the dongle to the other end of the USB extension cable.
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