Please Select Your Location
Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Ireland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
المملكة العربية السعودية (Arabic)
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
Please Select Your Location
België
Česká republika
Denmark
Iceland
Ireland
Italia
Latvija
Lietuva
Lëtzebuerg
Malta
Nederland
Norge
Polska
Portugal
España
Suisse
Suomi
Sverige

What should I do if the tracker's position in VR and the real world don't match?

Try the following:
  • Hold VIVE Ultimate Tracker with one hand in front of your chest with the tracker's cameras facing outward. Make sure your fingers are not blocking the cameras. Then, block the tracker's cameras with your other hand without touching them. After five seconds, remove your hand that's covering the tracker's cameras to let the tracker recover tracking.

    If doing the above doesn't solve the problem, turn the tracker off and back on.

  • Check if there's a third-party space calibration tool active in SteamVR. In SteamVR, go to Manage SteamVR Add-Ons. If you see a space calibration tool turned on (for example, 01spacecalibrator), turn it off. Having VIVE Space Calibrator and another space calibration tool active affects the space alignment of VIVE Ultimate Tracker.
Submit
Thank you! Your feedback helps others to see the most helpful information.